Returns & Exchanges
At Woven Labels, we strive for perfection in every stitch, but if your order doesn't meet your expectations, we offer a 30-day return policy for all standard items. Please note that custom-designed labels are non-refundable unless they arrive damaged or contain manufacturing errors.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Package Securely
Place the unused labels in their original packaging, ensuring the RMA number is clearly written on the outside of the parcel to prevent processing delays.
- 3.Ship to Our Studio
Send your package via a tracked postal service to our quality control center; we recommend keeping your tracking receipt until the return is confirmed.
- 4.Receive Refund or Credit
Once our team inspects the returned goods, we will issue a full refund to your original payment method or apply store credit within 5-7 business days.